Refund Policy

Outbrige connects businesses and influencers. Our paid plans are billed monthly at $4.99 (Starter), $9.99 (Pro) or $14.99 (Premium) per month, and we do not take any commissions or transaction fees from campaigns. As such, this Refund Policy applies exclusively to Outbrige subscription fees.

1. Paid Plan Subscriptions

Your paid subscription — Starter, Pro or Premium — is billed on a recurring monthly basis at the price of the tier you chose. Because we offer a robust free tier for you to evaluate the platform before upgrading, we do not generally offer refunds for payments that have already been processed. If you forget to cancel before your renewal date, that month's charge is non-refundable.

Payments are processed by Gumroad, which acts as the merchant of record for your subscription. Where a refund is issued, it is returned to the original payment method used at checkout.

2. Campaign Payments

Outbrige does not process payments for campaigns, nor do we take any cut from the creator's earnings. All transactions for influencer work happen directly between the business and the creator. Therefore, Outbrige cannot mediate, process, or issue refunds for any campaign-related payments. If a dispute arises regarding delivered content, it must be resolved directly between the involved parties.

3. Billing Errors

If you believe you were charged in error (e.g., duplicate charges), please contact us within 7 days of the charge. We will review the issue and, if verified, process a refund to your original payment method.

4. Contact Us

To report a billing error or if you have questions about this policy, please reach out at hello@outbrige.com.